Product and Service Description

Vicolo Café provides sit down and takeaway meals, coffee and drinks (alcoholic and non-alcoholic) as well as having facilities for functions and catering.

TERMS AND CONDITIONS

REFUNDS and RETURNS POLICY
It’s rare, but possible. If the approved products that you purchase are damaged, wrongly given or if you are not satisfied with them, Vicolo Cafe reserves the right to have the order assessed for acceptable quality prior to providing you with a suitable remedy such as a refund of the purchase price and/or exchange of the order. In order to make a claim you must return the product to Vicolo Cafe. We are sorry to inform you that there will not be any refund if you change your mind regarding the order once the food is being prepared.

DELIVERY POLICY
All food preparation is the sole responsibility of Vicolo Café. We offer delivery within Sydney CBD. Please be clear when ordering if you would like your order delivered or if you prefer to collect. Please be aware that we will do everything we can to meet the delivery time you specified, however delivery times may be affected by factors beyond our control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

PRICING
Prices are listed in Australian Dollars (AUD) inclusive of GST (Goods and Service Tax). Café Vicolo reserves the right to change prices without notice.

ONLINE SECURITY
Payment details are captured online using 128 bit encrypted Secure Socket Layer technology, which encrypts all information to make it secure.

PRIVACY POLICY
Vicolo Cafe respects your privacy and is committed to protecting the personal information you provide us. By using our website, you consent to the collection and use of your personal information by Vicolo Cafe for the purposes of invoicing for payment, monthly specials, catering and delivery. Please advise us if you do not want to receive promotional material.

Abruzzo Group Pty Ltd t/a Vicolo Café ABN: 48 167 915 433